Privacy Policy
This Privacy Policy explains how Fabulous Fitness KE (“we”, “our”, “us”) collects, uses, and protects any information that you provide when using www.fabulousfitness.co.ke.
We are committed to safeguarding your privacy. If we ask you to provide information by which you can be identified while using this website, you can be assured that it will only be used in accordance with this policy.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Who We Are
Fabulous Fitness KE is a fitness equipment retailer operating in Kenya, supplying gym and fitness products to individuals, gyms, studios, and institutions.
For any questions regarding this Privacy Policy or how we handle your personal data, you can contact us through the details provided on our website.
Information We Collect
We may collect the following information when you interact with our website or services:
- Your name, phone number, and email address
- Billing and delivery information
- Demographic details such as location, preferences, and interests
- Records of communications between you and Fabulous Fitness KE
- Information you submit through forms, surveys, reviews, promotions, or competitions
- Information collected automatically via cookies and similar tracking technologies
How We Use Your Information
We collect this information to better understand your needs and to provide a smooth and secure shopping experience. Specifically, we may use your information to:
- Process and deliver orders
- Manage customer accounts and enquiries
- Improve our products, services, and website performance
- Communicate with you regarding orders, updates, or customer support
- Send promotional messages, offers, or product updates (only if you have given consent)
- Conduct internal analysis and market research
- Personalise website content and recommendations
Sharing Your Information
We may share your information with trusted third parties only where necessary, including:
- Delivery and logistics partners
- Product suppliers or manufacturers (where required to fulfil an order)
- Website analytics and search engine providers (such as Google)
- Professional service providers (e.g. accountants, IT support)
We do not sell your personal data to third parties.
We may also disclose information if required by law or if requested by law enforcement authorities in relation to suspected illegal activity.
Data Security
We are committed to ensuring your information is secure. We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Where you create an account on our website, you are responsible for keeping your login details confidential. Please do not share your password with anyone.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements.
Your Account & Data Retention
If you create an account on fabulousfitness.co.ke, we will retain your information for as long as the account remains active.
You may request for your account to be deleted or anonymised at any time by contacting us or using the account management options available on the website.
Links to Other Websites
Our website may contain links to third-party websites. Once you leave our site, we have no control over those websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites you visit.
Controlling Your Personal Information
You have the right to:
- Request access to the personal data we hold about you
- Ask for incorrect or incomplete information to be corrected
- Withdraw consent for marketing communications at any time
- Request deletion or anonymisation of your personal data, where applicable
You can exercise these rights by contacting us through our website.
Cookies
Cookies are small files stored on your device that help improve your browsing experience.
We use cookies to:
- Analyse website traffic and performance
- Remember your preferences
- Enable shopping cart and checkout functionality
- Improve overall website usability
You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may limit certain website features.
Shopping Cart & Marketing Cookies
Our website uses cookies to track items added to your shopping cart, including abandoned carts. This allows us to send reminders via email or SMS where permitted.
Third-party services (such as Meta/Facebook and Google) may also use cookies and similar technologies to show relevant advertisements. You can opt out of targeted advertising through appropriate ad preference tools.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for website functionality such as navigation, login, and checkout. Disabling them may prevent the website from working properly.
Marketing & Analytics Cookies
These cookies help us understand how visitors use our website so we can improve content, performance, and advertising relevance.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through here